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Privacy Policy

Alun Bedding Coaching and Consulting (“I”) protects and respects your privacy.

coaching and consulting

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This policy (and any other documents referred to in it) sets out the basis on which we will process any personal data I collect from you or that you provide. Please read the following carefully to understand my views and practices regarding your data and how I will treat it.

For the Data Protection Act 1998 (the Act), the data controller is Alun Bedding Coaching and Consulting, 2 Street Farm Close, Holywell Row, Bury St. Edmunds, Suffolk, IP28 8PU.


Information I may collect from you.

I may collect and process the following data about you:

Information you give us.

You may give us information about you by corresponding with us by phone, e-mail or otherwise. Your information may include your name, address, e-mail address and phone number, financial and credit card information, personal description, and photograph.

Information I receive from other sources.

I am also working closely with third parties (including, for example, personal assistants, payment and delivery services, and analytics providers) and may receive information about you from them.

How long will the information be kept for?

Coaching notes will be kept for six months after the coaching has finished.

Financial information/invoices will be kept for seven years to comply with HMRC requirements.
Contracts and e-mail exchanges between us will be kept for ten years unless you ask for them to be deleted sooner.

The International Coaching Federation (ICF) may review my coaching logs to verify my hours. I will ask your permission to include your name, email address, and the start and end of coaching. I will keep this log as long as I am a credentialed coach.

I may also record our coaching for mentor coaching, supervision and credentialing. I will gain written permission from you to do so. I will give you access to the recordings. The recordings will be kept only as long as needed for the purpose specified.

Uses made of the information.

I use information held about you in the following ways:

Information you give to us.

I will use this information:

  • to carry out my obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;

  • to notify you about changes to my service;

  • to keep my International Coaching Federation credential up-to-date;


Disclosure of your information

I will not share your information except with your written permission.

If I am under a duty to disclose or share your data to comply with any legal obligation and other agreements or to protect the rights, property, or safety of Alun Bedding Coaching and Consulting. This includes exchanging information for fraud protection and credit risk reduction with other companies and organisations.

Where I store your data

The data I collect on you will be kept confidential and in a secure, password-protected file.
The transmission of information via the Internet is not completely secure. I will do my best to keep your data as safe as possible.

Your rights

You have the right to ask us not to process your data for marketing purposes. I will usually inform you (before collecting your data) if I intend to use your data for such purposes. You can also exercise the right anytime by contacting us at alun@alunbeddingcoaching.com.

Access to information

The Act gives you the right to access information held about you. The Act can exercise your right of access.

Changes to my privacy policy

Any changes I may make to my privacy policy in the future will be sent to you by e-mail.

 

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

 

What’s a cookie?

 

A “cookie” is a piece of information stored on your computer’s hard drive and records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes.

Nearly all websites use cookies and do not harm your system.

If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the settings on your browser that allow you to refuse the settings for all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site.

 

How do we use cookies?

 

We use cookies to track your use of our website. This enables us to understand how you use the site and track any patterns concerning how you use it. It also helps us develop and improve our website, products, and/or services in response to what you might need or want.

Cookies are either:

  • Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any personal data from your computer; or

  • Persistent cookies: a persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. We use persistent cookies for WordPress Analytics.

 

Cookies can also be categorised as follows:

  • Strictly necessary cookies: These cookies are essential to enable you to use the website effectively, such as when buying a product and/or service, and therefore cannot be turned off. The services available to you on our website cannot be provided without these cookies. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.

  • Performance cookies: These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.

  • Functionality cookies: These cookies allow our website to remember choices you make and provide enhanced features. For instance, we may be able to provide you with news or updates relevant to the services you use. They may also be used to provide services you have requested such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymised.


Contact

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to alun@alunbeddingcoaching.com.

You have a right to complain with the Information Commissioner’s Office.

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